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Big Box - Crashing while in attract mode


jonathanmarcoux

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On 10/22/2022 at 9:23 AM, brgruett50 said:

Same. After recent updates scrolling in or out of attract mode is very choppy and slow and it locks up after several hours in attract mode.

Same here.  While in Attract Mode, choppiness is noticeable and sometimes causes second monitor (used for marquees) to change to a different marquee while attract mode is still spinning.

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  • 3 weeks later...
21 minutes ago, Jason Carr said:

Ok, ma non abbiamo mai sentito da te alcun dettaglio su quale sia il tuo problema.

No Jason i open other ticket but I've fixed the problem. 

I have big collection of games and usually i use Unified Refried theme. 

I've tried for first time to select from General options "hidden games without video" and after a Long loading works very good but the flag option rest always deactivate so for really deactivate this option i must unistall this theme or repair it and later i check all games normally. For now it's better that i don't use this option. Maybe there is a bug, maybe i have much games. I don't know. Can i write creator of this theme? Anyone knows him? 

Thanks. 

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@C-Beats I glanced at the Event Viewer but there's a lot going and Im not sure where to look. If you can help me out, I can get BigBox to crash again and see what I get.

@Jason Carr Yep, running VLC. I'm using Unified Refried. I have a digital marquee also which uses images (not videos). Hmm, any other info I can get you, just let me know.

Thanks!

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8 minutes ago, Monsterclip said:

@C-Beats I glanced at the Event Viewer but there's a lot going and Im not sure where to look. If you can help me out, I can get BigBox to crash again and see what I get.

@Jason Carr Yep, running VLC. I'm using Unified Refried. I have a digital marquee also which uses images (not videos). Hmm, any other info I can get you, just let me know.

Thanks!

If you open Event Viewer you want to look inn Windows Logs > Application. Then once that grid loads up you'd look for a event log where the Level is "Error" and the source is "Application Error" Then look for one that mentions the faulting application name being BigBox.exe. Typically these come in pairs. One just says that Big Box faulted, and then another that has the actual error. The actual error is typically more useful, but both could be helpful.

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