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cleverest

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Posts posted by cleverest

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted · Edited by cleverest

    So to confirm, the nearly bare flash drive solution DOES still crash on the main PC, even after clearing cache...I left it sitting, went to work, and remote connected, and I see it's crashed...

    I'm running 8.1 now, but it was happening with Win 10 and 8.1 the same...for awhile 8.1 seemed more stable but now it's just as bad....new 8 TB hard drive too...

    Great advice, I will try the new account, thanks.

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted · Edited by cleverest

    BTW all the crashing, from the flash drive and main 8 TB drive, the smaller errors pictured recently, and the one that closes LB are totally random from what I can tell...not for any game or platform or button clicked, etc...I've had it happened in the EDIT window, main view...while importing stuff (mid progress bar, after import), etc...it's never happened inside of bigbox, but I rarely use bigbox...and the crash dumps reference launchbox.exe, not bigbox.exe anyways...

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted

    Thanks CKP, I may end up sending you may main LB folder, minus the license, games, images, media, etc...maybe you can figure something out, LOL...no pressure though...I'm at a loss.,,but actually the stripped down flash drive version I've been using and posting images on tonight, does NOT crash on my laptop...at least not yet...if it does I'll post an update....

    ....so it may not be anything in the LB collection...tomorrow I'm gonna try to connect my main 8TB collection to my laptop...just a pain in the arse cause I gotta move stuff around (being a desktop drive), and that will tell us for sure if my main issue is somewhere on the drive or god knows...

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted

    So I fresh installed LB on my flash drive to test this, seems to be working, had one issue though besides the glitch above however, as pictured...this is all I did:

    1. I only moved my nestopia folder over from my other launchbox  (emulators folder), and
    2. the NES images, videos and manuals....
    3. Set up emumovies login in options.
    3. then I imported the games from the other collection I have (copied them through the import wizard, unchecking images/assets to download)....

    I set my theme to TOMATO, enabled VLC as default player in options, and that's it...
     
    All good and fast....but as I was going through and editing the games to rename some that wasn't showing front covers/info for them to fix them, (I probably did about 10), I get to start tropics II and this error pops up....I submitted a ticket as it requested and CLOSED IT...LB didn't crash though, which was a relief...not the same error, LB stayed open and seems to be fine...still using it....not sure if that helps figure this out...

    LB_flash_error.JPG

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted

    49 minutes ago, ckp said:

    you might want to install all visual c++ runtimes and then try the LB installer again.

    here is a very handy tool that you just run and it will get and install all the visual c++ runtimes. i've used it many times:

    http://www.majorgeeks.com/files/details/visual_c_runtime_installer.html)

     

    I've tried this already, it didn't help, sadly...tried it manually one by one too, didn't work :-(

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted

    Just now, lordmonkus said:

    Either way, if you are worried about the space you can do a fresh install on a flash drive with a few basic emulators and roms for testing.

    Great tip, I have a 64GB blank and handy...I'll try that....if it doesn't crash then it's my config...great tip guys, should have thought of this before, I'll let you know how that goes...probably test it for a couple days if it doesn't crash fast and get back to you. :-)

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted

    26 minutes ago, CTRL-ALT-DEFEAT said:

    If it's a possible RAM issue, you can try running the Memory Diagnostic Tool from withing Windows to test your sticks (might take a while to finish the test).

    You can access it in Control Panel or just type mdsched in the Windows Search and run it.

    I'll do this on reboot...since it only happens in LB randomly and nowhere else I'm suspecting the memory is fine, but at this point, I'll try anything.

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted · Edited by cleverest

    33 minutes ago, ckp said:

    I would say to download and install a brand new LB and do not use any of your existing setup or files. Maybe try adding some roms without doing anything fancy. Then see if you get any crashes. I think it might be something inside your LB folder that is giving LB and .NET a  problem. This would be a test. If it doesn't crash then you know something about your original LB setup and/or configuration is bugging LB out.

    I'm using 7.4TB of my 8TB drive right now and I'm wondering how I can do this...I don't have the space...I guess into another folder on the same drive, and then import my games over from the old path into the new games...that's a lot of work, but you're right that would be a decent test to see more so WHEN it starts crashing...

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted

    3 minutes ago, lordmonkus said:

    I'm just guessing here so please don't take what I am about to say as fact. But if I had to guess at the issue by looking at your log I would say you either have a ram or hard drive problem.

    Possibly, although it never causes any other issues outside of LB, and I use lots of other software, play games, etc....it's odd...

    Here is another possible and more brief explanation of what I could find on this error:  https://support.microsoft.com/en-us/help/2679415/executionengineexception-occurs-during-garbage-collection

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted · Edited by cleverest
    fix

    Would Jason be willing to take a look at a details crash dump analysis I did on the error?  How can I submit this to him?  I'm so beyond frustrated with this, and love Launchbox so much...it really bums me out....new OS, new 8 TB hard drive, doesn't matter...still crashes....from what I can tell based on it, seems to be an issue with "ExecutionEngineException occurs during Garbage Collection"

    Ref: https://stackoverflow.com/questions/4367664/application-crashes-with-internal-error-in-the-net-runtime

    I had a deeper analysis done through OSRONLINE, and I got this...
     

    *******************************************************************************
    *                                                                             *
    *                        Exception Analysis                                   *
    *                                                                             *
    *******************************************************************************

    Unable to load image C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\01f72c20ca7ef7505aa3e474eb475713\mscorlib.ni.dll, Win32 error 0n2
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\guids.ini, error 2
    Unable to load image C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\e6dedc2de7c2e5023675009390320ec6\System.Windows.Forms.ni.dll, Win32 error 0n2
    *** WARNING: Unable to verify checksum for System.Windows.Forms.ni.dll
    Unable to load image C:\Windows\assembly\NativeImages_v4.0.30319_64\System\77f2b01bba095688313172d73e7406bf\System.ni.dll, Win32 error 0n2
    *** WARNING: Unable to verify checksum for System.ni.dll
    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
    GetUrlPageData2 (WinHttp) failed: 12029.
    *** The OS name list needs to be updated! Unknown Windows version: 6.3 ***

    FAULTING_IP: 
    clr!WKS::gc_heap::mark_object_simple1+241
    00007fff`6c38a5c1 f70200000080    test    dword ptr [rdx],80000000h

    EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 00007fff6c38a5c1 (clr!WKS::gc_heap::mark_object_simple1+0x0000000000000241)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000001
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff

    PROCESS_NAME:  LaunchBox.exe

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    EXCEPTION_PARAMETER1:  0000000000000000

    EXCEPTION_PARAMETER2:  ffffffffffffffff

    READ_ADDRESS:  ffffffffffffffff 

    FOLLOWUP_IP: 
    clr!WKS::gc_heap::mark_object_simple1+241
    00007fff`6c38a5c1 f70200000080    test    dword ptr [rdx],80000000h

    NTGLOBALFLAG:  0

    APPLICATION_VERIFIER_FLAGS:  0

    MANAGED_STACK: !dumpstack -EE
    No export dumpstack found

    MANAGED_BITNESS_MISMATCH: 
    Managed code needs matching platform of sos.dll for proper analysis. Use 'x64' debugger.

    FAULTING_THREAD:  0000000000002b44

    BUGCHECK_STR:  APPLICATION_FAULT_WRONG_SYMBOLS_INVALID_POINTER_READ_NOSOS

    PRIMARY_PROBLEM_CLASS:  WRONG_SYMBOLS_NOSOS

    DEFAULT_BUCKET_ID:  WRONG_SYMBOLS_NOSOS

    LAST_CONTROL_TRANSFER:  from 00007fff6c388f8f to 00007fff6c38a5c1

    STACK_TEXT:  
    000000fa`30e1e460 00007fff`6c388f8f : 000000fa`21680648 000000fa`2d5bc2e0 000000fa`142d9aa0 000000fa`142b5aa0 : clr!WKS::gc_heap::mark_object_simple1+0x241
    000000fa`30e1e4f0 00007fff`6c38a224 : 000000fa`2d5b67b0 0000010a`c0a00000 00000000`00000000 00000000`00000000 : clr!WKS::gc_heap::mark_object_simple+0x1f6
    000000fa`30e1e540 00007fff`6c3719c8 : 000000fa`2d5b67b0 000000fa`14191728 000000fa`30e1e8b0 00000000`00000000 : clr!WKS::GCHeap::Promote+0x6a
    000000fa`30e1e5b0 00007fff`6c371917 : 00007fff`6c381200 000000fa`14191728 000000fa`30e1e8b0 00007fff`6c371990 : clr!PinObject+0x38
    000000fa`30e1e5f0 00007fff`6c3812d4 : 000000fa`30e1e778 000000fa`14190000 00000000`00000003 00000000`00000001 : clr!ScanConsecutiveHandlesWithoutUserData+0x6b
    000000fa`30e1e620 00007fff`6c36cb77 : 00000000`00000001 00000000`00000002 000000fa`14190000 00007fff`6c1f6793 : clr!BlockScanBlocksWithoutUserData+0x44
    000000fa`30e1e650 00007fff`6c36cc98 : 000000fa`30e1d868 000000fa`30e1d870 00007fff`6c381290 00007fff`6c1ffe7b : clr!TableScanHandles+0x1f7
    000000fa`30e1e720 00007fff`6c371152 : 00007fff`6cb2ab50 00000000`00000000 00000000`0000000a 00007fff`6c387f80 : clr!HndScanHandlesForGC+0x118
    000000fa`30e1e7c0 00007fff`6c36cf19 : 000000fa`30e1e8b0 000000fa`30e1e8e8 00000007`00000003 00000000`00000001 : clr!Ref_TracePinningRoots+0xfe
    000000fa`30e1e840 00007fff`6c3882f7 : 00000000`0071c90b 00000000`00000002 00007fff`0071c90b 00000000`00000002 : clr!GCScan::GcScanHandles+0x45
    000000fa`30e1e880 00007fff`6c3866d0 : 00007fff`6cb379d8 00007fff`00000001 00000000`00000000 000000fa`1428d3a0 : clr!WKS::gc_heap::mark_phase+0x1ef
    000000fa`30e1e930 00007fff`6c386602 : 00007fff`6cb379d8 000000fa`00000002 00000000`00000004 00007fff`6cb379d8 : clr!WKS::gc_heap::gc1+0x88
    000000fa`30e1e990 00007fff`6c38633d : 000000fa`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : clr!WKS::gc_heap::garbage_collect+0x253
    000000fa`30e1ea20 00007fff`6c32a58d : 00000000`00000044 00007fff`00000002 00000000`00000002 00007fff`6c1f62d1 : clr!WKS::GCHeap::GarbageCollectGeneration+0x10d
    000000fa`30e1ea80 00007fff`6c2db07a : 00007fff`6c32a500 000000fa`30e1ec00 00000000`00000002 00007fff`6c3592d4 : clr!WKS::GCHeap::GarbageCollect+0x8d
    000000fa`30e1ead0 00007fff`6b100d92 : 000000fa`2f17b150 00007fff`6b04e4a3 000000fa`15ddfd48 000000fa`15cff5e0 : clr!GCInterface::Collect+0x6a
    000000fa`30e1eb60 00007fff`0d52cb56 : 000000fa`30e1ed40 000000fa`15cff5c8 000000fa`30e1ef80 000000fa`20e00b18 : mscorlib_ni+0x590d92
    000000fa`30e1ec10 00007fff`0d39c05b : 000000fa`20d0b410 000000fa`0000091d 00000000`00000000 00007fff`6b086e99 : 0x7fff`0d52cb56
    000000fa`30e1ec90 00007fff`0d3e3ff2 : 000000fa`20d38848 00000000`0000009b 00000000`00001388 00000000`00001388 : 0x7fff`0d39c05b
    000000fa`30e1ece0 00007fff`0d37ee24 : 000000fa`497c9278 000000fa`497c9278 000000fa`15cfc084 00000000`00008000 : 0x7fff`0d3e3ff2
    000000fa`30e1ed10 00007fff`6b04ca72 : 000000fa`497c5908 000000fa`497c5908 000000fa`30e1ed80 00000000`00000000 : 0x7fff`0d37ee24
    000000fa`30e1ed50 00007fff`6b04c904 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : mscorlib_ni+0x4dca72
    000000fa`30e1ee20 00007fff`6b04c8c2 : 000000fa`497c59a8 00000000`00000000 00000000`00000000 00000000`00000000 : mscorlib_ni+0x4dc904
    000000fa`30e1ee50 00007fff`6b086472 : 000000fa`30e1eff8 00000000`00000000 00000000`00000000 00000000`00000000 : mscorlib_ni+0x4dc8c2
    000000fa`30e1eea0 00007fff`6c1f6793 : 000000fa`497c59d0 00000000`00000000 000000fa`30e1f1b8 00007fff`6b282b30 : mscorlib_ni+0x516472
    000000fa`30e1eee0 00007fff`6c1f6665 : 00000000`00000000 00007fff`6c1f78a1 00000000`00000000 00007fff`6c1f5017 : clr!CallDescrWorkerInternal+0x83
    000000fa`30e1ef20 00007fff`6c1f736d : 00000000`00000001 000000fa`30e1f2c0 000000fa`30e1f0f8 000000fa`30e1f1b8 : clr!CallDescrWorkerWithHandler+0x4e
    000000fa`30e1ef60 00007fff`6c2dbf59 : 000000fa`30e1f570 000000fa`30e1f4b0 00007fff`6b282b30 000000fa`30e1f4b0 : clr!MethodDescCallSite::CallTargetWorker+0xf8
    000000fa`30e1f060 00007fff`6c1f7ce5 : 000000fa`497c59d0 00007fff`6c2dbe50 000000fa`30e1f4b0 00000000`00000000 : clr!ThreadNative::KickOffThread_Worker+0x109
    000000fa`30e1f2c0 00007fff`6c1f7c60 : 000000fa`30e1f4b0 00007fff`6c1f6071 ffffffff`fffffffe 00000000`00000002 : clr!Frame::Push+0x59
    000000fa`30e1f300 00007fff`6c1f7b9e : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : clr!FillInRegTypeMap+0x198
    000000fa`30e1f400 00007fff`6c1f7d1f : ffffffff`ffffffff 000000fa`2f17b150 000000fa`2f17b150 000000fa`2f101bd0 : clr!FillInRegTypeMap+0xc1
    000000fa`30e1f490 00007fff`6c2dbe3b : 000000fa`2f17b150 000000fa`00000001 000000fa`2f101bd0 00000000`00000009 : clr!FillInRegTypeMap+0x47
    000000fa`30e1f4f0 00007fff`6c3b159f : 000000fa`2f101bd0 000000fa`2f17b150 000000fa`30e1f548 000000fa`2f17c9a0 : clr!ThreadNative::KickOffThread+0xdb
    000000fa`30e1f5c0 00007fff`785413d2 : 00007fff`6c3b1520 000000fa`2f17c9a0 00000000`00000000 00000000`00000000 : clr!Thread::intermediateThreadProc+0x86
    000000fa`30e1fe00 00007fff`7a6454f4 : 00007fff`785413b0 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x22
    000000fa`30e1fe30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x34


    SYMBOL_STACK_INDEX:  0

    SYMBOL_NAME:  clr!WKS::gc_heap::mark_object_simple1+241

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: clr

    IMAGE_NAME:  clr.dll

    DEBUG_FLR_IMAGE_TIMESTAMP:  59a63e48

    STACK_COMMAND:  ~13s; .ecxr ; kb

    FAILURE_BUCKET_ID:  WRONG_SYMBOLS_NOSOS_c0000005_clr.dll!WKS::gc_heap::mark_object_simple1

    BUCKET_ID:  X64_APPLICATION_FAULT_WRONG_SYMBOLS_INVALID_POINTER_READ_NOSOS_clr!WKS::gc_heap::mark_object_simple1+241

    WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/LaunchBox_exe/7_11_0_0/59baa395/clr_dll/4_7_2114_0/59a63e48/c0000005/0019a5c1.htm?Retriage=1

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted

    As per the above...it crashed 25min before that when I was using it and this is what it gave me in eventvwr that time, it's slightly different for the top entry "runtime at IP" number given:

    WARNING:
    Application: LaunchBox.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FF9E655A5C1 (00007FF9E63C0000) with exit code 80131506.

    CRASH (ERROR):

    Faulting application name: LaunchBox.exe, version: 7.11.0.0, time stamp: 0x59baa395
    Faulting module name: clr.dll, version: 4.7.2114.0, time stamp: 0x59a63e48
    Exception code: 0xc0000005
    Fault offset: 0x000000000019a5c1
    Faulting process id: 0x1058
    Faulting application start time: 0x01d334e4c49d5250
    Faulting application path: L:\LaunchBox\LaunchBox.exe
    Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
    Report Id: f5202a24-a0db-11e7-8267-d050990cbf7b
    Faulting package full name: 
    Faulting package-relative application ID: 

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted

    BTW my eventvwr / applications shows this for the last crash:

    WARNING STATUS:  

    Application: LaunchBox.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FF9E655FE00 (00007FF9E63C0000) with exit code 80131506.

    AND this is the actual CRASH that is logged 5min later:

    ERROR STATUS

    Faulting application name: LaunchBox.exe, version: 7.11.0.0, time stamp: 0x59baa395
    Faulting module name: clr.dll, version: 4.7.2114.0, time stamp: 0x59a63e48
    Exception code: 0xc0000005
    Fault offset: 0x000000000019a5c1
    Faulting process id: 0x1058
    Faulting application start time: 0x01d334e4c49d5250
    Faulting application path: L:\LaunchBox\LaunchBox.exe
    Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
    Report Id: f5202a24-a0db-11e7-8267-d050990cbf7b
    Faulting package full name: 
    Faulting package-relative application ID: 

    Bummed out, my Launchbox keeps crashing. "Not responding" QUIT or DEBUG

    in Troubleshooting

    Posted

    So not that anyone can truly help me with this, but I've moved my Launchbox collection to a new 8 TB hard drive, and am now using Windows 8.1 pro (instead of 10)

    Although it is more stable then it was previously, the crash still occurs all the time if I have launchbox open for long enough....not responding, just the option to CLOSE it...

    I don't know what else I can do short of a different computer....

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