faeran

Thanks, let us know. I haven't been able to reproduce this. Usually when this is reported it's due to something on the user's computer conflicting with the wizard. The wizards are somewhat i/o heavy, so other things happening on the computer can trip it up sometimes.

Thanks, do you also have LaunchBox debug logs when this crash happened. Also, in that second report, there's that long link at the bottom of it which should lead you to the WER report. If you can attach that here as well, that would be super helpful.

For us to do research on your exact crash, we would need any Event Viewer application logs of the crash, which usually come in twos, along with any WER reports that come with the application log.

Thanks for the report. Yeah, noticed this yesterday and is fixed internally. Will be part of Beta 4. I did make some changes to this, but I'm unable to reproduce what you are seeing, so I'm not sure if I need to fix something or if there's just some configuration in your build that you need to change up. Which method are you using to import your games/download media?

I'm not entirely seeing what you are, as each of my test runs downloaded images just fine. I'll make a few changes though and see if that help you out. This is being caused by the new video controls. They are pulling focus when a video starts playing. I have a fix internally that should help with that situation. Took me 4 different monitors to be able to recreate this one, but I fixed it up internally and slightly changed how that whole pixel perfect system works, as well as put in a better fix for the taskbar showing in LB full screen image view.

Which methods are you using to import your games when you see this happening?

Beta 3 is out with the following changes: New Feature: Big Box now includes a new "Show Playlist Actions" option for the game menu, giving you control over whether playlist actions appear in the game options menu New Feature: Local metadata package refreshes now use SHA-256 verification with retry handling and clearer staged progress, replacing the previous longer validation flow with a faster and more reliable process Improvement: Follow-up improvements for LaunchBox's in-app video playback controls (feature from beta 2) improve startup, resume behavior, fullscreen handoff, monitor targeting, and playback stability Improvement: Follow-up improvements for fullscreen image viewing (feature from beta 2) improve monitor targeting, fullscreen restore behavior, and general reliability Improvement: Follow-up improvements for the Welcome Wizard and other metadata refresh workflows (feature from beta 2) improve local metadata package refresh progress reporting, retry handling, and overall reliability Improvement: Follow-up improvements for Dolphin integration (feature introduced before beta 2 and expanded in beta 2) improve disc ID normalization and scan filtering for compatible additional apps and media types Improvement: Follow-up improvements for media previews and related media-heavy views (feature from beta 2) improve missing-media refresh behavior, local image preview support, and cleanup reliability Fixed: Follow-up fixes for Save Management (feature from beta 2) improve save deletion ownership, persisted save metadata cleanup, and batch metadata persistence Fixed: Follow-up fixes for LaunchBox and Big Box video playback behavior (feature from beta 2) resolve additional fullscreen restore, focus, and preview playback edge cases Fixed: Follow-up fixes for RetroAchievements filtering and navigation (feature from beta 2) resolve an issue where moving upward from the pause-screen filter could behave incorrectly Fixed: Follow-up fixes for Big Box details and theme behavior (feature from beta 2) address responsive layout issues in affected views and correct theme name display We are getting close to the end of the cycle. The remaining work will be centered on the remaining 5-10 fixes still left on our plate and all the hard work you guys are putting into helping uncover any other fixes that need addressing before release. Thanks everyone for the help with the beta so far

Based on what I'm seeing in the images posted, things are looking fine, as they all show that the installed version is the latest plugin file. The way it works is that the app itself comes with newer versions of the plugins than what the server has, so in the screenshots it shows having version 1.1 installed but the server only currently has 1.0 available. It basically means at some point before the beta is done we will need to update the plugins on the server. The logic most likely says something like "if versions don't match, assume it means there's an update", which is causing the update button to be clickable, but if you attempt to update we will most likely overwrite to the newer version during app startup. So, definitely some UX to improve there in the future to help with some confusion.

If you can, check your event viewer. There may be one or two full crash reports, also including a Wer report txt file that you can send that could help narrow down what exactly is going on with your specific computer.

The original error is essentially saying that something on the computer, whether it be Microsoft Defender or another security software has blocked that dll file, which is a requirement to run LaunchBox. The way out of that is to identify which software on your computer is blocking dll files inside of the LaunchBox folder and get it to stop doing that. Once you do that, if you are unable to recover the dll files that the software quarantined or deleted, you'll have to then re-install LaunchBox from the setup file. Run the setup file, making sure you install it in the exact location as your current install (making sure it doesn't add an extra "LaunchBox" folder to the install path), and getting to the end of the installer. Once done, LaunchBox should open up, and if you had a library of games, you would see them once again.

1. Good suggestion - I'll add that to beta 3 2. I do have a plan to address this, but the reason it's doing this is because we utilize our own chromium browser to load up those pages, and for some reason that chromium browser doesn't have a more modern way of handling that page unless you use a mouse (which does work, but who is using a mouse in Big Box?). So the fix is really a much larger change away from Chromium across the app, and filling in the holes it leaves with a better approach. I already started working on that, but that won't make it in until the release after this one.

Thanks. These are fixed internally and should be part of Beta 3. If you'd like, send me your theme and I'll take a look for ya. Thanks guys, What's actually happening here in LaunchBox is that the video control UI is pulling focus from the image grid, which explains things like, keyboard navigation stops working, jumping to game by typing, and anything requiring the image grid to stay focused, stop working in certain situations. I've fixed this internally and it'll make it into beta 3. As far as the 3-DIMENSIONS issue, this one is a bit of a mystery. I ran some quick tests but am not seeing what you are seeing. You may want to delete the theme and redownload and see if that helps. I'm also thinking maybe there's some Options or theme specific options that could be getting in the way there, but that's more of a high level thought than anything else. This one I'm also not seeing, in that I checked a number of those platforms but their Achievements show fine. All I can do is talk about the troubleshooting basics. Make sure you are logged in and provided the API, go into Tools > Options > Integrations > RetroAchievements and you should get a green check mark to confirm that your API key is good. Make sure you've run the achievement scan on the games under Tools > Achievements. Then make sure you are using the Default theme, or a theme that does show the achievements within the Game Details pane. Make sure the Achievement badge is enabled. Things like that. At this point, I've got about 12-ish things ready to go for beta 3, with another handful I still need to tackle over the next few days. But if all things go well, we should have another beta by the end of the week or beginning of next.

With the release of 13.27 Beta 2, we are essentially feature complete, with all the new strings available for translation. Thanks for the help everyone. @Opak@Kondorito@Cauptain@Nyny77@dukeemu@cyanjiang@Just001Kim@MajKSA@gamehacker@alexposad@k_kutsugi@Bardock@Soomin papa@thewhite@Offone

Thanks. Will take a look at these 2. Any specific resolution/dpi you are running in Big Box? Thanks for the report. I haven't heard of anything yet, but I'll take a look at what I find!

Have a well thought out idea and want to make an official feature request? Post it on our feedback page: ➡️ Windows: https://feedback.launchbox.gg/?b=679a6b59391ce13a8f100ae4 ➡️ Android: https://feedback.launchbox.gg/?b=679a6b991b2011c4928c2573 ➡️ LaunchBox Games Database: https://feedback.launchbox.gg/?b=679a6bbe1b2011c4928c567b Or just hit Help & Support → Request a Feature at the top of this page. Vote for your favorite ideas to help with future app development!

Hey all, Beta 2 is finally out! This one is pretty packed, with a lot of moving parts across major areas like RetroAchievements, Save Management, imports, and Big Box behavior. Because of how much has changed, there is a higher chance of edge cases or regressions, so we could really use as much testing coverage as possible. If you are not interested in testing or just want a stable experience, it may be best to hold off on this one for now, but for those jumping in, we really appreciate the extra eyes and feedback. ⚠️ As of Beta 2: For those who heavily utilized the save backup features in previous versions, please refer to this migration guide carefully before upgrading to this beta. There have been some structural changes that affect how saves are managed. This guide talks you though everything you need to know. ⚠️ https://feedback.launchbox.gg/help/articles/5615549-1327-save-management-migration-guide Here is what we could use help testing. RetroAchievements received a major expansion across LaunchBox and Big Box - While signed into RetroAchievements, browse Game Details, achievement profile views, pause screens, and default Big Box views to confirm beaten/mastered status, playtime commitment details, filters, and related stats all load and behave as expected Save Management has been significantly expanded - Test save tracking, backups, backup history, and restore workflows with supported Dolphin and PCSX2 games, and verify RetroArch Saturn saves continue to be detected and grouped correctly The Welcome Wizard import flow has been overhauled - Run through a fresh wizard import and pay attention to staged progress, status messaging, retry behavior, media download limits, and persistent image download queue handling Xbox 360 and PS3 now support additional formats - For Xbox, try importing default.xex and Games on Demand titles - For PS3, try importing ISO files - and confirm game detection, naming, and import results make sense Steam trailer downloads have been restored and LaunchBox video playback has been updated - Download trailers for a few Steam games, then verify playback controls and general in-app video behavior work as expected Import and metadata workflows saw several targeted updates - If you use Ubisoft, Xbox storefront imports, or mixed-ROM imports with multiple versions and regions, those are all good areas to sanity check in this beta Big Box received several quality-of-life and stability updates - Hybrid view searching, achievement filters, popup behavior, system menus, and video playback are all worth extra testing time if you use Big Box regularly Here is the full changelog. New Feature: LaunchBox and Big Box now include major RetroAchievements expansions with richer Game Details support, beaten/mastered and playtime commitment visibility, improved achievement profile stats, improved Dolphin integration, and broader default theme support New Feature: RetroAchievements can now be filtered in Big Box and Pause views, making it easier to browse and focus on the achievements you care about New Feature: Big Box Hybrid views now have their own dedicated search behavior, keeping searches scoped to the current platform or playlist instead of kicking you out to a global search New Feature: Save Management has been significantly expanded with better save tracking, automatic backups, backup-on-close options, backup limits, manual backup scans, and save version history tools, including expanded support for Dolphin and PCSX2 save tracking across Nintendo GameCube, Nintendo Wii, Nintendo WiiWare, and Sony Playstation 2, plus better support for the Mednafen Saturn core New Feature: The Welcome Wizard import experience has been overhauled with staged progress, clearer status messaging, improved retry handling, and much better visibility into what LaunchBox is doing during first-time imports New Feature: The Welcome Wizard now supports media download limits and persistent image download queues, giving you more control over setup-time media downloads New Feature: LaunchBox now includes video playback controls for a better in-app video viewing experience New Feature: Manage Emulators now includes an "Open Emulator" context menu option for quickly launching the selected emulator directly from the list Improvement: Ubisoft imports have been refined with better product filtering, name cleanup, and settings handling for a more reliable import experience Improvement: Xbox storefront importing has seen some reliability improvements with lookups, caching, and import handling Improvement: Xbox 360 imports now support default.xex and Games on Demand formats across all import workflows Improvement: PlayStation 3 imports now support ISO files across import workflows Improvement: Fullscreen image viewing has been improved with pixel-perfect integer scaling, image detail labels, and better fullscreen monitor behavior Improvement: Related Games and Game Details performance have been improved by deferring expensive loading until needed Improvement: 3D model viewing, carousel browsing, and media list performance have been improved for smoother browsing in media-heavy views Improvement: Added a new option to disable the dynamic Play button and use a static Play button instead Improvement: The All Games section will now properly update to match the selected LaunchBox language Improvement: Big Box popup and plugin badge handling has been made more reliable Improvement: EmuMovies authentication and media download flows have been improved with more reliable login gating, retry handling, and messaging Fixed: Steam trailer downloads have been restored with updated handling for Steam's newer streamed trailer delivery, along with better trailer selection, improved fallback handling, and broader MP4 compatibility across imports and media downloads Fixed: Big Box no longer keeps reloading new instances of the same System Menu Fixed: Big Box now behaves better when screensaver timing overlaps with popups and other overlays Fixed: LaunchBox no longer crashes if the emulator name is empty and you tab out of the field Fixed: The License page no longer crashes due to overlapping links Fixed: The Options menu has been hardened against scenarios where it could fail to open Some Known Issues (already on our list to fix immediately) The welcome wizard maybe not bring over some of your settings and your license in some scenarios depending on your choices PCSX2 save management can incorrectly point to the wrong game, or incorrectly categorize backups Thanks again guys for the help here!

That's an odd behavior. I know that for automatic ROM downloads the media options are found under Tools > Options > Media > Automatic Imports Media So, you'll want to make sure those options are set properly to your liking. I few moments ago I just ran a few imports and specifically downloaded some clear logos during them. Can you give some examples of platforms your importing and which regional games you usually have in your sets?

Not really sure. There's not anything in Big Box itself that would hang onto it. It's possible it has to do with how Dolphin is opening, or more likely how Dolphin is closing. You may want to take a closer look at how you are closing Dolphin when you open it from Big Box.

sounds like a theme specific error due to symlinking. We've seen this in the past, but seems very specific to a user's computer. Are you able to describe your setup. Your hard drives, where LaunchBox is located on that, etc. Anything about your hardware setup and pathing would be helpful. I doubt this has anything to do with the beta in particular, but I know it pops up for people sometimes and I'd love to figure out why. It would also help if you provide a screenshot of the full theme error(s) you are getting just to confirm we are on the same page. Last, if you haven't yet, do at least a restart of your computer to see if that helps in any way.

The good news is unless you deleted a LaunchBox folder manually, you most likely still have it somewhere on your device. Check your internal storage or your SD Card for a LaunchBox folder, most likely on the root. If it's still there then all you have to do is go into LaunchBox Options, and set your Data folder to point to that folder. If you have 2 different LaunchBox folders, then point to the one LaunchBox is currently not pointing to. It's possible that when you removed your SD card and reinserted it, LaunchBox switched which storage device it decided to use.

Great to hear, and we are going to work more on that during the next release cycle as well 😉

If you are asking when the original logic was put in place that extracted a ROM file to the temp folder before sending it off to the emulator? March 10, 2016

That most likely means you just need to turn these background video settings off. Although, I'm pretty sure I can force those to be off in the theme files themselves to disregard a user's option there, so I probably should do that.

While I don't have time right now to work on it, let me know what kind of changes you'd love to see and when I ever have time to circle back to it, I'll definitely take a look.

The default theme wasn't created in the CTC, so unfortunately, unless someone goes through the process of doing so, you may be out of luck there. At the moment, the easiest way to adjust changes to the default theme is making a copy of it and then editing the xaml view files in the copy. Our strategy guide is always growing and contains a good amount of Big Box theming documentation: https://feedback.launchbox.gg/help/collections/0470309-big-box-theming However, if you have any questions about it, don't hesitate to ask.