ItchyProphet Posted September 19, 2017 Share Posted September 19, 2017 Hey there, Purchased launchbox through Amazon, as I figured it would be quicker than digging my wallet out and jazz, and the email on my amazon account is registered under my wifes name. When I boot up bigbox, it shows 'Licensed to WifesName'. Can I edit the license.xml to change this, or can I have one corrected? Even having it removed from view would be terrific. I shot an email to support over the weekend, but haven't received anything back. Was unsure what sort of turn around we'd be looking at, so figured posting it here too couldn't hurt. Thanks, Quote Link to comment Share on other sites More sharing options...
neil9000 Posted September 19, 2017 Share Posted September 19, 2017 The email to support is your best bet here. Editing the name in the license file will break the license so it won't work anymore if tampered with. Also the name won't be removed from those screens either, it is there for a reason and is the same for everyone who has bought a license. I would just hold tight for a couple of day's for a reply to your email as i don't know how busy support is at the moment. I will tag @Jason Carr here just in case he see's it and can help you out. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted September 21, 2017 Share Posted September 21, 2017 @ItchyProphet I assume you've been taken care of now? Let me know if you still need help. Quote Link to comment Share on other sites More sharing options...
ItchyProphet Posted September 21, 2017 Author Share Posted September 21, 2017 Hey @Jason Carr, I have not received an email from support, so the account is still registered under my wifes name. Thanks! Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted September 21, 2017 Share Posted September 21, 2017 10 minutes ago, ItchyProphet said: Hey @Jason Carr, I have not received an email from support, so the account is still registered under my wifes name. Thanks! Just sent you an email. Quote Link to comment Share on other sites More sharing options...
ItchyProphet Posted September 21, 2017 Author Share Posted September 21, 2017 Issue resolved, thanks everyone! 1 Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted September 21, 2017 Share Posted September 21, 2017 @tayda112 I just deleted your post because we don't want to share licenses publicly. I'm confused as to what you need, but please email us at support@unbrokensoftware.com and we can help you out. Quote Link to comment Share on other sites More sharing options...
tayda112 Posted September 21, 2017 Share Posted September 21, 2017 go to launchbox to get License, registered and register New License File Quote Link to comment Share on other sites More sharing options...
Thanos Reigns Posted September 22, 2017 Share Posted September 22, 2017 That would actually be a good feature..the ability to change the display name in Big Box... Quote Link to comment Share on other sites More sharing options...
tayda112 Posted September 22, 2017 Share Posted September 22, 2017 change the display name in Big Box Quote Link to comment Share on other sites More sharing options...
ItchyProphet Posted September 22, 2017 Author Share Posted September 22, 2017 12 minutes ago, tayda112 said: change the display name in Big Box If you need to change your display name in Big Box like I did, Jason (The developer) suggested you email - support@unbrokensoftware.com . I'd guess you may have a hard time getting a response in this thread as my issue was resolved. Good luck! Quote Link to comment Share on other sites More sharing options...
tayda112 Posted September 22, 2017 Share Posted September 22, 2017 can't you download license.xml on my launchbox? Quote Link to comment Share on other sites More sharing options...
Lordmonkus Posted September 22, 2017 Share Posted September 22, 2017 Could you clarify what exactly it is you are asking ? Quote Link to comment Share on other sites More sharing options...
tayda112 Posted September 22, 2017 Share Posted September 22, 2017 can you download license.xml on my launchbox, Please? Quote Link to comment Share on other sites More sharing options...
Lordmonkus Posted September 22, 2017 Share Posted September 22, 2017 That's the same question. What exactly do you mean ? It seems there might be a bit of a language barrier and I don't want to assume what you mean. Quote Link to comment Share on other sites More sharing options...
DOS76 Posted September 22, 2017 Share Posted September 22, 2017 Are you asking for a license from some one? I'm guessing English isn't your native language and I'm not really sure what you are asking either. Quote Link to comment Share on other sites More sharing options...
tayda112 Posted September 22, 2017 Share Posted September 22, 2017 Launchbox 7.11 Free Quote Link to comment Share on other sites More sharing options...
DOS76 Posted September 22, 2017 Share Posted September 22, 2017 yeah not going to happen Quote Link to comment Share on other sites More sharing options...
Lordmonkus Posted September 22, 2017 Share Posted September 22, 2017 Yeah if you are asking for someone elses license that is not going to happen and anyone caught sharing their license will have their license blacklisted. Quote Link to comment Share on other sites More sharing options...
harryoke Posted September 22, 2017 Share Posted September 22, 2017 launchbox is free , you only pay for premium bigbox Quote Link to comment Share on other sites More sharing options...
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