LaunchBox 13.27 Beta Thread

[Suhrvivor]

I'm still getting random crashes without warnings in BigBox and on beta 3 (also previous betas), with both video backend players, the debug log shows a bunch of attract mode and music stuff right before crashing, i disabled them but made no difference.

Here's a couple of logs:

Debug Logs Beta 3.zip
 

[faeran]

33 minutes ago, Suhrvivor said:

I'm still getting random crashes without warnings in BigBox and on beta 3 (also previous betas), with both video backend players, the debug log shows a bunch of attract mode and music stuff right before crashing, i disabled them but made no difference.

Here's a couple of logs:

Debug Logs Beta 3.zip 175.29 kB · 1 download
 

For us to do research on your exact crash, we would need any Event Viewer application logs of the crash, which usually come in twos, along with any WER reports that come with the application log.

[Retrofrogg]

Having an issue with the latest beta where Launchbox will crash during the import game process. I drag the game into Launchbox, get past the first couple of import windows but then it crashes and I have to force quit.

Edit: after a while it stopped doing it and has since worked. I'll continue to monitor the issue.

Edited Thursday at 07:40 AM by Retrofrogg

[SuperDaveOsborne]

I am also experiencing random crashes while BigBox is playing video in Attract Mode. Sometimes it runs for hours, sometimes only a few minutes. I'm attaching screenshots of the event logs. Please let me know what other information you need--I am a brand-new customer and I am REALLY enjoying using LaunchBox+BigBox. I'm happy to do whatever I can to help y'all out! --Dave

[faeran]

2 hours ago, SuperDaveOsborne said:

I am also experiencing random crashes while BigBox is playing video in Attract Mode. Sometimes it runs for hours, sometimes only a few minutes. I'm attaching screenshots of the event logs. Please let me know what other information you need--I am a brand-new customer and I am REALLY enjoying using LaunchBox+BigBox. I'm happy to do whatever I can to help y'all out! --Dave

Thanks, do you also have LaunchBox debug logs when this crash happened. Also, in that second report, there's that long link at the bottom of it which should lead you to the WER report. If you can attach that here as well, that would be super helpful.

[faeran]

19 hours ago, Retrofrogg said:

Having an issue with the latest beta where Launchbox will crash during the import game process. I drag the game into Launchbox, get past the first couple of import windows but then it crashes and I have to force quit.

Edit: after a while it stopped doing it and has since worked. I'll continue to monitor the issue.

Thanks, let us know. I haven't been able to reproduce this. Usually when this is reported it's due to something on the user's computer conflicting with the wizard. The wizards are somewhat i/o heavy, so other things happening on the computer can trip it up sometimes.

[SuperDaveOsborne]

56 minutes ago, faeran said:

Thanks, do you also have LaunchBox debug logs when this crash happened. Also, in that second report, there's that long link at the bottom of it which should lead you to the WER report. If you can attach that here as well, that would be super helpful.

Report.werHere's the WER file. I'm afraid I don't have the LaunchBox debug log, but I've turned on logging now in case it happens again.

[Retrofrogg]

Screenshot priorities doesn't seem to be working for platforms? I have banner deselected, but banner images still appear on the image carousel.

[JoeViking245]

16 hours ago, Retrofrogg said:

Screenshot priorities doesn't seem to be working for platforms? I have banner deselected, but banner images still appear on the image carousel.

Try removing it from Platform Details.