Suhrvivor Posted Wednesday at 06:47 PM Posted Wednesday at 06:47 PM I'm still getting random crashes without warnings in BigBox and on beta 3 (also previous betas), with both video backend players, the debug log shows a bunch of attract mode and music stuff right before crashing, i disabled them but made no difference. Here's a couple of logs: Debug Logs Beta 3.zip Quote
faeran Posted Wednesday at 07:22 PM Author Posted Wednesday at 07:22 PM 33 minutes ago, Suhrvivor said: I'm still getting random crashes without warnings in BigBox and on beta 3 (also previous betas), with both video backend players, the debug log shows a bunch of attract mode and music stuff right before crashing, i disabled them but made no difference. Here's a couple of logs: Debug Logs Beta 3.zip 175.29 kB · 1 download For us to do research on your exact crash, we would need any Event Viewer application logs of the crash, which usually come in twos, along with any WER reports that come with the application log. Quote
Retrofrogg Posted Wednesday at 08:59 PM Posted Wednesday at 08:59 PM (edited) Having an issue with the latest beta where Launchbox will crash during the import game process. I drag the game into Launchbox, get past the first couple of import windows but then it crashes and I have to force quit. Edit: after a while it stopped doing it and has since worked. I'll continue to monitor the issue. Edited Thursday at 07:40 AM by Retrofrogg Quote
SuperDaveOsborne Posted Thursday at 02:02 PM Posted Thursday at 02:02 PM I am also experiencing random crashes while BigBox is playing video in Attract Mode. Sometimes it runs for hours, sometimes only a few minutes. I'm attaching screenshots of the event logs. Please let me know what other information you need--I am a brand-new customer and I am REALLY enjoying using LaunchBox+BigBox. I'm happy to do whatever I can to help y'all out! --Dave Quote
faeran Posted Thursday at 04:48 PM Author Posted Thursday at 04:48 PM 2 hours ago, SuperDaveOsborne said: I am also experiencing random crashes while BigBox is playing video in Attract Mode. Sometimes it runs for hours, sometimes only a few minutes. I'm attaching screenshots of the event logs. Please let me know what other information you need--I am a brand-new customer and I am REALLY enjoying using LaunchBox+BigBox. I'm happy to do whatever I can to help y'all out! --Dave Thanks, do you also have LaunchBox debug logs when this crash happened. Also, in that second report, there's that long link at the bottom of it which should lead you to the WER report. If you can attach that here as well, that would be super helpful. Quote
faeran Posted Thursday at 05:05 PM Author Posted Thursday at 05:05 PM 19 hours ago, Retrofrogg said: Having an issue with the latest beta where Launchbox will crash during the import game process. I drag the game into Launchbox, get past the first couple of import windows but then it crashes and I have to force quit. Edit: after a while it stopped doing it and has since worked. I'll continue to monitor the issue. Thanks, let us know. I haven't been able to reproduce this. Usually when this is reported it's due to something on the user's computer conflicting with the wizard. The wizards are somewhat i/o heavy, so other things happening on the computer can trip it up sometimes. Quote
SuperDaveOsborne Posted Thursday at 05:48 PM Posted Thursday at 05:48 PM 56 minutes ago, faeran said: Thanks, do you also have LaunchBox debug logs when this crash happened. Also, in that second report, there's that long link at the bottom of it which should lead you to the WER report. If you can attach that here as well, that would be super helpful. Report.werHere's the WER file. I'm afraid I don't have the LaunchBox debug log, but I've turned on logging now in case it happens again. Quote
Retrofrogg Posted Friday at 10:16 PM Posted Friday at 10:16 PM Screenshot priorities doesn't seem to be working for platforms? I have banner deselected, but banner images still appear on the image carousel. Quote
JoeViking245 Posted Saturday at 02:43 PM Posted Saturday at 02:43 PM 16 hours ago, Retrofrogg said: Screenshot priorities doesn't seem to be working for platforms? I have banner deselected, but banner images still appear on the image carousel. Try removing it from Platform Details. 1 Quote
Retrofrogg Posted Sunday at 12:57 PM Posted Sunday at 12:57 PM (edited) I've noticed with the latest beta that the 3D box model icon doesn't always show as it should. When I'm browsing games, sometimes it loads correctly and sometimes it doesn't. Here it doesn't load: And if I move onto another game or two then come back, it loads: Edited Sunday at 12:58 PM by Retrofrogg Quote
faeran Posted 11 hours ago Author Posted 11 hours ago Beta 4 is out with the following fixes: New Feature: Added Save Management maintenance tools to repair missing save metadata or clear and rebuild save metadata from emulator and vaulted saves Improvement: PCSX2 save matching now supports CHD disc images Improvement: Dolphin Wii save discovery and restore now support both disc saves and channel saves Improvement: 3D models now handle cached and fallback artwork more reliably Fixed: GOG media downloads now work reliably for icons, posters, and screenshots Fixed: Fullscreen image viewing no longer overlaps the taskbar and scales images correctly across image types, DPI, and monitors Fixed: Imports and media downloads now respect media limits more accurately, including no-limit automated imports Fixed: Game details videos no longer steal focus from the game grid Fixed: FFME video cleanup is more stable and less likely to hang or crash Fixed: Welcome wizard selections are saved more reliably when finishing setup Fixed: The bundled Xbox - White controller input pack no longer incorrectly reports that an update is available Fixed: The Manage Storefronts window no longer errors when using the Close button Fixed: Save Management now removes deleted save metadata immediately and more reliably, preventing stale saved-game and save-state badges from remaining after saves are deleted We are coming up to the end of the cycle and we are overall fairly happy with where we've landed. Thanks everyone for helping with this release cycle. We've got more to come with a bunch of overhauled systems for the next release, and it should be a much larger one than this one. We spent quite a lot of time this cycle setting up new internal workflows to try and speed things while reducing risk at the same time, so hopefully the results will show off quickly with larger scoping changes coming out in faster succession than we were doing over the last few years. On 5/3/2026 at 8:57 AM, Retrofrogg said: I've noticed with the latest beta that the 3D box model icon doesn't always show as it should. When I'm browsing games, sometimes it loads correctly and sometimes it doesn't. Here it doesn't load: And if I move onto another game or two then come back, it loads: This should be specifically addressed in Beta 4. 5 Quote
Rlad Posted 5 hours ago Posted 5 hours ago (edited) I get this error now in BB fullscreen images when i get to Fanart Background Edited 5 hours ago by Rlad Quote
Rlad Posted 4 hours ago Posted 4 hours ago Also 'scanning for additional roms' pops up even though Automatic imports is disabled. Quote
jiboreid Posted 1 hour ago Posted 1 hour ago Dealing with a persistent bug on beta 3 and 4 where FFMPEG will freeze my entire ui on game details view textgamesview after the video for that game reaches the end and attempts to loop. This issue does not exist when switching to Windows Media Player. The freeze after several minutes seems to resolve itself and throws an exception error: App: Big Box Version: 13.27-beta-4 Theme: My theme Type: System.ComponentModel.Win32Exception Site: Void UpdateWindowSettings(Boolean, System.Nullable`1[System.Windows.Media.Composition.DUCE+ChannelSet]) Source: PresentationCore at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet) at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam) at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam) at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) Recent Log: 4:52:21 PM Exception ALSO, heres my log after I navigated to TextGamesView and waited for the video to stop playing: 2026-05-04T16:46:58.3200305-04:00 New Navigation Manager stack: PlatformWheel3FiltersViewModel > TextGamesViewModel 2026-05-04T16:46:58.3213845-04:00 Music.Kill Start 2026-05-04T16:46:58.3215409-04:00 Music.Kill Finished 2026-05-04T16:46:59.4471324-04:00 Music.StopAndResumeBackground Start 2026-05-04T16:46:59.4803939-04:00 Music.StopAndResumeBackground Start 2026-05-04T16:46:59.6518924-04:00 [FFME Log]: Direct Command 'Close' not accepted. Open media before closing or changing media. 2026-05-04T16:47:00.0909282-04:00 [FFME Log]: SYNC AUDIO: SKIP OK | Initial: 48 ms. Current: -10 ms. Requested: 50 ms. 2026-05-04T16:47:03.8124812-04:00 Attract Mode stopped 2026-05-04T16:47:04.2317705-04:00 Attract Mode stopped 2026-05-04T16:47:04.4416065-04:00 Attract Mode stopped 2026-05-04T16:47:04.6254108-04:00 Attract Mode stopped 2026-05-04T16:47:05.2769292-04:00 Attract Mode stopped 2026-05-04T16:47:05.5124534-04:00 Attract Mode stopped 2026-05-04T16:47:06.4008463-04:00 Attract Mode stopped 2026-05-04T16:47:07.0022503-04:00 Attract Mode stopped 2026-05-04T16:47:07.6559319-04:00 Attract Mode stopped 2026-05-04T16:47:07.8128807-04:00 Attract Mode stopped 2026-05-04T16:47:07.9960044-04:00 Attract Mode stopped 2026-05-04T16:47:08.3880424-04:00 Attract Mode stopped 2026-05-04T16:47:08.8146354-04:00 Attract Mode stopped 2026-05-04T16:47:09.5197656-04:00 Attract Mode stopped 2026-05-04T16:47:10.2765781-04:00 Attract Mode stopped 2026-05-04T16:47:10.4684663-04:00 Attract Mode stopped 2026-05-04T16:47:10.6258521-04:00 Attract Mode stopped 2026-05-04T16:47:10.9914065-04:00 Attract Mode stopped 2026-05-04T16:47:11.2267963-04:00 Attract Mode stopped 2026-05-04T16:47:13.5500153-04:00 Attract Mode stopped 2026-05-04T16:47:13.5534341-04:00 Music.StopAndResumeBackground Start 2026-05-04T16:47:13.5541352-04:00 Disposing videos: Disposing ImageVideoView... 2026-05-04T16:47:13.5561307-04:00 Disposing videos: Disposing BackgroundVideoView... 2026-05-04T16:47:13.5563299-04:00 Disposing videos: Invoking UI thread... 2026-05-04T16:47:13.5568095-04:00 Disposing videos: Starting delay dispose process for all video control classes... 2026-05-04T16:47:13.5572332-04:00 Navigation Manager going back 2026-05-04T16:47:13.5585958-04:00 New Navigation Manager stack: PlatformWheel3FiltersViewModel 2026-05-04T16:47:13.5672515-04:00 Music.Kill Start 2026-05-04T16:47:13.5674838-04:00 Music.Kill Finished 2026-05-04T16:47:13.9318873-04:00 Attract Mode stopped 2026-05-04T16:47:13.9324458-04:00 Attract Mode stopped 2026-05-04T16:47:14.5597580-04:00 Beginning GamesViewModelBase dispose process... 2026-05-04T16:47:14.5600437-04:00 Disposing videos... 2026-05-04T16:47:14.5602361-04:00 Disposing background view model... 2026-05-04T16:47:14.5606252-04:00 Disposing background image view model... 2026-05-04T16:47:14.5608577-04:00 Disposing image video view model... 2026-05-04T16:47:14.5611310-04:00 Disposing image view model... 2026-05-04T16:47:14.5621859-04:00 Disposing games list view model... 2026-05-04T16:47:14.5632512-04:00 Disposing list view model... 2026-05-04T16:47:14.5640895-04:00 Disposing menu items list view model... 2026-05-04T16:47:14.5642483-04:00 Disposing game details view model... 2026-05-04T16:47:14.5654277-04:00 Disposing image video view... 2026-05-04T16:47:14.5655932-04:00 Disposing background video view... 2026-05-04T16:47:14.5657214-04:00 Nulling out image video view... 2026-05-04T16:47:14.5658266-04:00 Nulling out background video view... 2026-05-04T16:47:14.5659175-04:00 Nulling out all image sources... 2026-05-04T16:47:14.5664828-04:00 Nulling out view... 2026-05-04T16:47:14.5666579-04:00 Processing garbage collection... 2026-05-04T16:47:14.5668176-04:00 Reducing nondisposed count... 2026-05-04T16:47:14.5669600-04:00 GamesViewModelBase dispose process completed successfully. 2026-05-04T16:47:14.7174650-04:00 Attract Mode stopped 2026-05-04T16:47:14.9533637-04:00 Attract Mode stopped 2026-05-04T16:47:15.1374323-04:00 Attract Mode stopped 2026-05-04T16:47:15.3468309-04:00 Attract Mode stopped 2026-05-04T16:47:15.3472334-04:00 FiltersViewModelBase.PauseVideo Started 2026-05-04T16:47:15.3478390-04:00 FiltersViewModelBase.PauseVideo Completed 2026-05-04T16:47:15.3482390-04:00 Navigation Manager loading new view 2026-05-04T16:47:15.3484176-04:00 FiltersViewModelBase.PauseVideo Started 2026-05-04T16:47:15.3492016-04:00 FiltersViewModelBase.PauseVideo Completed 2026-05-04T16:47:15.3493739-04:00 Navigation manager changing views. ResetTree: False 2026-05-04T16:47:15.4011552-04:00 New Navigation Manager stack: PlatformWheel3FiltersViewModel > TextGamesViewModel 2026-05-04T16:47:15.4016186-04:00 Music.Kill Start 2026-05-04T16:47:15.4017749-04:00 Music.Kill Finished 2026-05-04T16:47:16.4868661-04:00 Music.StopAndResumeBackground Start 2026-05-04T16:47:16.5155881-04:00 Music.StopAndResumeBackground Start 2026-05-04T16:47:16.6629076-04:00 [FFME Log]: Direct Command 'Close' not accepted. Open media before closing or changing media. 2026-05-04T16:47:16.9945664-04:00 [FFME Log]: SYNC AUDIO: SKIP OK | Initial: 54 ms. Current: -10 ms. Requested: 50 ms. 2026-05-04T16:47:17.4469041-04:00 [FFME Log]: SYNC AUDIO: SKIP OK | Initial: 42 ms. Current: -10 ms. Requested: 50 ms. 2026-05-04T16:47:20.8478331-04:00 Attract Mode stopped 2026-05-04T16:47:21.6576857-04:00 Attract Mode stopped 2026-05-04T16:48:02.8930949-04:00 Attract Mode stopped 2026-05-04T16:48:12.9925970-04:00 Music.Pause Start 2026-05-04T16:52:21.9344555-04:00 Music.Resume Start 2026-05-04T16:52:21.9997645-04:00 Music.Pause Start 2026-05-04T16:52:22.0732017-04:00 [FFME Log]: SEEK TP: Target Pos 0.000 not between 0.021 and 41.221 2026-05-04T17:00:17.8237359-04:00 [FFME Log]: SYNC AUDIO: SKIP OK | Initial: 57 ms. Current: -10 ms. Requested: 50 ms. 2026-05-04T17:00:18.4453189-04:00 Music.Resume Start 2026-05-04T17:00:19.2195869-04:00 Attract Mode stopped 2026-05-04T17:00:19.2204148-04:00 Music.StopAndResumeBackground Start 2026-05-04T17:00:19.2206435-04:00 Disposing videos: Disposing ImageVideoView... 2026-05-04T17:00:19.2223549-04:00 Disposing videos: Disposing BackgroundVideoView... 2026-05-04T17:00:19.2225104-04:00 Disposing videos: Invoking UI thread... 2026-05-04T17:00:19.2226203-04:00 Disposing videos: Starting delay dispose process for all video control classes... 2026-05-04T17:00:19.2228436-04:00 Navigation Manager going back 2026-05-04T17:00:19.2238457-04:00 New Navigation Manager stack: PlatformWheel3FiltersViewModel 2026-05-04T17:00:19.2263333-04:00 Music.Kill Start 2026-05-04T17:00:19.2265409-04:00 Music.Kill Finished 2026-05-04T17:00:19.5988611-04:00 Attract Mode stopped 2026-05-04T17:00:19.6012773-04:00 Attract Mode stopped 2026-05-04T17:00:20.2246510-04:00 Beginning GamesViewModelBase dispose process... 2026-05-04T17:00:20.2249576-04:00 Disposing videos... 2026-05-04T17:00:20.2250889-04:00 Disposing background view model... 2026-05-04T17:00:20.2257265-04:00 Disposing background image view model... 2026-05-04T17:00:20.2259176-04:00 Disposing image video view model... 2026-05-04T17:00:20.2261186-04:00 Disposing image view model... 2026-05-04T17:00:20.2263780-04:00 Disposing games list view model... 2026-05-04T17:00:20.2267222-04:00 Disposing list view model... 2026-05-04T17:00:20.2280188-04:00 Disposing menu items list view model... 2026-05-04T17:00:20.2281647-04:00 Attract Mode stopped 2026-05-04T17:00:20.2281740-04:00 Disposing game details view model... 2026-05-04T17:00:20.2289229-04:00 Music.StopAndResumeBackground Start 2026-05-04T17:00:20.2289371-04:00 DataManager.SaveInternal started. 2026-05-04T17:00:20.2291076-04:00 FiltersViewModelBase.PauseVideo Started 2026-05-04T17:00:20.2298212-04:00 FiltersViewModelBase.PauseVideo Completed 2026-05-04T17:00:20.2309383-04:00 Saving InputBindings.xml... 2026-05-04T17:00:20.2380564-04:00 Navigation Manager loading new view 2026-05-04T17:00:20.2382942-04:00 FiltersViewModelBase.PauseVideo Started 2026-05-04T17:00:20.2388581-04:00 FiltersViewModelBase.PauseVideo Completed 2026-05-04T17:00:20.2389864-04:00 Navigation manager changing views. ResetTree: False 2026-05-04T17:00:20.2391415-04:00 New Navigation Manager stack: PlatformWheel3FiltersViewModel > SystemViewModel 2026-05-04T17:00:20.2392587-04:00 Music.Kill Start 2026-05-04T17:00:20.2393491-04:00 Music.Kill Finished 2026-05-04T17:00:20.3160653-04:00 Disposing image video view... 2026-05-04T17:00:20.3163534-04:00 Disposing background video view... 2026-05-04T17:00:20.3164791-04:00 Nulling out image video view... 2026-05-04T17:00:20.3165817-04:00 Nulling out background video view... 2026-05-04T17:00:20.3166816-04:00 Nulling out all image sources... 2026-05-04T17:00:20.3176947-04:00 Nulling out view... 2026-05-04T17:00:20.3180220-04:00 Processing garbage collection... 2026-05-04T17:00:20.3182738-04:00 Reducing nondisposed count... 2026-05-04T17:00:20.3184985-04:00 GamesViewModelBase dispose process completed successfully. 2026-05-04T17:00:20.3387691-04:00 Saving GameControllers.xml... 2026-05-04T17:00:20.4469965-04:00 Saving ListCache.xml... 2026-05-04T17:00:20.5774255-04:00 Saving Settings.xml... 2026-05-04T17:00:20.6863996-04:00 Saving BigBoxSettings.xml... 2026-05-04T17:00:20.8632549-04:00 Saving ImportBlacklist.xml... 2026-05-04T17:00:20.9738741-04:00 DataManager.SaveInternal completed successfully. 2026-05-04T17:00:21.1240182-04:00 Attract Mode stopped 2026-05-04T17:00:21.8276621-04:00 Attract Mode stopped 2026-05-04T17:00:21.8295425-04:00 Big Box Beginning Shutdown Process... 2026-05-04T17:00:21.8298818-04:00 Big Box Shutdown: Killing Controller Thread... 2026-05-04T17:00:21.8302617-04:00 Big Box Shutdown: Killing Keyboard Automation... 2026-05-04T17:00:21.8325995-04:00 Big Box Shutdown: Clearing View Models... 2026-05-04T17:00:21.8328965-04:00 Navigation Manager loading new view 2026-05-04T17:00:22.5336883-04:00 Big Box Shutdown: Shutting Down LEDBlinky Support... 2026-05-04T17:00:22.5341256-04:00 Big Box Shutdown: Closing Windows... 2026-05-04T17:00:22.5539330-04:00 Big Box Shutdown: Unhiding Taskbar... 2026-05-04T17:00:22.5545251-04:00 Big Box Shutdown: Unhiding Cursor... 2026-05-04T17:00:22.5550158-04:00 Big Box Shutdown: Saving Selections... 2026-05-04T17:00:22.5554598-04:00 Big Box Shutdown: Shutting Down Audio Engine... 2026-05-04T17:00:22.5560127-04:00 Big Box Shutdown: Waiting for Save Process to Complete... 2026-05-04T17:00:22.5576388-04:00 Big Box Shutdown: Removing Temporary Files... 2026-05-04T17:00:22.5585578-04:00 Big Box Shutdown: Killing Background Updater... 2026-05-04T17:00:22.5589921-04:00 Big Box Shutdown: Running Automatic Data Backup... 2026-05-04T17:00:23.8540831-04:00 Big Box Shutdown: Invoking Before Final Quit... 2026-05-04T17:00:23.8546364-04:00 Big Box Shutdown: Shutting Down CEF... 2026-05-04T17:00:23.8764604-04:00 Big Box Shutdown: Final Shutdown Quote
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