LaunchBox 13.27 Beta Thread

[Suhrvivor]

I'm still getting random crashes without warnings in BigBox and on beta 3 (also previous betas), with both video backend players, the debug log shows a bunch of attract mode and music stuff right before crashing, i disabled them but made no difference.

Here's a couple of logs:

Debug Logs Beta 3.zip
 

[faeran]

33 minutes ago, Suhrvivor said:

I'm still getting random crashes without warnings in BigBox and on beta 3 (also previous betas), with both video backend players, the debug log shows a bunch of attract mode and music stuff right before crashing, i disabled them but made no difference.

Here's a couple of logs:

Debug Logs Beta 3.zip 175.29 kB · 1 download
 

For us to do research on your exact crash, we would need any Event Viewer application logs of the crash, which usually come in twos, along with any WER reports that come with the application log.

[Retrofrogg]

Having an issue with the latest beta where Launchbox will crash during the import game process. I drag the game into Launchbox, get past the first couple of import windows but then it crashes and I have to force quit.

Edit: after a while it stopped doing it and has since worked. I'll continue to monitor the issue.

Edited Thursday at 07:40 AM by Retrofrogg

[SuperDaveOsborne]

I am also experiencing random crashes while BigBox is playing video in Attract Mode. Sometimes it runs for hours, sometimes only a few minutes. I'm attaching screenshots of the event logs. Please let me know what other information you need--I am a brand-new customer and I am REALLY enjoying using LaunchBox+BigBox. I'm happy to do whatever I can to help y'all out! --Dave

[faeran]

2 hours ago, SuperDaveOsborne said:

I am also experiencing random crashes while BigBox is playing video in Attract Mode. Sometimes it runs for hours, sometimes only a few minutes. I'm attaching screenshots of the event logs. Please let me know what other information you need--I am a brand-new customer and I am REALLY enjoying using LaunchBox+BigBox. I'm happy to do whatever I can to help y'all out! --Dave

Thanks, do you also have LaunchBox debug logs when this crash happened. Also, in that second report, there's that long link at the bottom of it which should lead you to the WER report. If you can attach that here as well, that would be super helpful.

[faeran]

19 hours ago, Retrofrogg said:

Having an issue with the latest beta where Launchbox will crash during the import game process. I drag the game into Launchbox, get past the first couple of import windows but then it crashes and I have to force quit.

Edit: after a while it stopped doing it and has since worked. I'll continue to monitor the issue.

Thanks, let us know. I haven't been able to reproduce this. Usually when this is reported it's due to something on the user's computer conflicting with the wizard. The wizards are somewhat i/o heavy, so other things happening on the computer can trip it up sometimes.

[SuperDaveOsborne]

56 minutes ago, faeran said:

Thanks, do you also have LaunchBox debug logs when this crash happened. Also, in that second report, there's that long link at the bottom of it which should lead you to the WER report. If you can attach that here as well, that would be super helpful.

Report.werHere's the WER file. I'm afraid I don't have the LaunchBox debug log, but I've turned on logging now in case it happens again.

[Retrofrogg]

Screenshot priorities doesn't seem to be working for platforms? I have banner deselected, but banner images still appear on the image carousel.

[JoeViking245]

16 hours ago, Retrofrogg said:

Screenshot priorities doesn't seem to be working for platforms? I have banner deselected, but banner images still appear on the image carousel.

Try removing it from Platform Details.

[Retrofrogg]

I've noticed with the latest beta that the 3D box model icon doesn't always show as it should. When I'm browsing games, sometimes it loads correctly and sometimes it doesn't. Here it doesn't load:

And if I move onto another game or two then come back, it loads:

Edited Sunday at 12:58 PM by Retrofrogg

[faeran]

Beta 4 is out with the following fixes:

• New Feature: Added Save Management maintenance tools to repair missing save metadata or clear and rebuild save metadata from emulator and vaulted saves
• Improvement: PCSX2 save matching now supports CHD disc images
• Improvement: Dolphin Wii save discovery and restore now support both disc saves and channel saves
• Improvement: 3D models now handle cached and fallback artwork more reliably
• Fixed: GOG media downloads now work reliably for icons, posters, and screenshots
• Fixed: Fullscreen image viewing no longer overlaps the taskbar and scales images correctly across image types, DPI, and monitors
• Fixed: Imports and media downloads now respect media limits more accurately, including no-limit automated imports
• Fixed: Game details videos no longer steal focus from the game grid
• Fixed: FFME video cleanup is more stable and less likely to hang or crash
• Fixed: Welcome wizard selections are saved more reliably when finishing setup
• Fixed: The bundled Xbox - White controller input pack no longer incorrectly reports that an update is available
• Fixed: The Manage Storefronts window no longer errors when using the Close button
• Fixed: Save Management now removes deleted save metadata immediately and more reliably, preventing stale saved-game and save-state badges from remaining after saves are deleted

 

We are coming up to the end of the cycle and we are overall fairly happy with where we've landed. Thanks everyone for helping with this release cycle.

We've got more to come with a bunch of overhauled systems for the next release, and it should be a much larger one than this one. We spent quite a lot of time this cycle setting up new internal workflows to try and speed things while reducing risk at the same time, so hopefully the results will show off quickly with larger scoping changes coming out in faster succession than we were doing over the last few years.

On 5/3/2026 at 8:57 AM, Retrofrogg said:

I've noticed with the latest beta that the 3D box model icon doesn't always show as it should. When I'm browsing games, sometimes it loads correctly and sometimes it doesn't. Here it doesn't load:

And if I move onto another game or two then come back, it loads:

This should be specifically addressed in Beta 4.

[Rlad]

I get this error now in BB  fullscreen images when i get to Fanart Background

Edited 2 hours ago by Rlad

[Rlad]

Also 'scanning for additional roms' pops up even though Automatic imports is disabled.