faeran

Thanks @Starfox. We'll look into this before next release.

Hi @unklaunch. Are you able to take a screenshot of what you are seeing?

Looking at your first image here, the right side of it is where it displays any associated platform images. I'm seeing it read as 0/0, which means LaunchBox is not registering any images. Add your platform images in that Window and it should then work within a Big Box wheel.

That's interesting. Just attempted this and am able to download the correct arcade videos without issue. Which wizard did you use when importing your arcade games, and what is the name of your arcade platform?

I've also seen that same sort of thing happen on handhelds due to outdated drivers.

There is a current issue with downloading EmuMovies media within the Edit Game window, so if I'm reading this right, it looks like that's what you are running into. This is on our list. You'll currently have better results if you highlight the games and run the the Download Metadata and Media wizard.

Based on your screenshot, it looks more like you may have nahimic services running on your computer, which is known to cause graphical issues with WPF applications. If you do have it running, I'd recommend uninstalling the program and disabling the service.

Just so you know, I've identified an issue with the "scrape as" value not always working during import, and it's on the short list to take a look at fixing. For now, a workaround can be to import your games using the standard naming convention, then change your Platform name after.

Thanks. This is a known issue. Something to do with custom themes. It's on our list. Thanks. These are also known and are on our long list to take a look at.

Hi @datank45. Which Big Box themes do you use when you are seeing the high RAM usage?

It's not really a setting. The author of the Colorful theme has hard coded an animation to make the box appear in the middle there, and then disappear after so many seconds. If you would rather have the image stay there, you would have to dive into the theme's code and remove that animation. I was more making an observation about your screenshot. In LaunchBox there are Image Types and Image Groups. Image groups provide fallback power to the user, allowing you to choose whether you would like an image to appear if you don't have a particular image type for a certain game. You can check out your Image Groups within LaunchBox, under Options > Media. You'll want to check what your image priorities are for Options > Media > Box Front Priorities. The Box Front Priorities is most likely the image binding that's being used in the Colorful theme to determine what image will appear in the middle there.

Sounds like you may have something strange going on with your "scrap as" value for your platform. Can you right click your Sony Playstation platform, and go into the Edit Window. Check out what the "Scrap As" value is set to.

Hi joe, It does matter that you are using the Colorful - Light theme. The author programmed that animation in to do that. The big empty white space is normally used for video snaps. Where your see the screenshot, that's normally the box art, but looks like you may have screenshots enabled within your box - front priorities in your LaunchBox settings.

Send me a PM with some screenshots and I'll take a look.

Thanks @mrmattcoachman. Just to first clarify, a theme cannot adjust settings like this. It's essentially just a skin. So, there's definitely some other underlining issue here. I would test other themes and check out their wheel. Start with the default and see if it's caching clear logo images into the wheel. Switch between views and see if you notice anything different. See if you have any Theme-Specific Options for this theme and clear them.

Just curious if you've already watched this video showing how to add your steam games into LaunchBox using the wizard?

He's mostly referring to that if you used a video instead of a GIF, it would be more performant.

The file you are looking for is: LaunchBox\Data\BigBoxSettings.xml This should be the default: <KeyboardSelect>6</KeyboardSelect>

If you ran the MAME Arcade Full Set Import, you'll have a running script that could be causing this. Check inside of Tools > Manage > Emulators Open your MAME emulator entry and go into your Running Scripts. If you've never added any scripts in here yourself, then the simplest solution would be to remove everything in there and seeing if that solves your issue.

You should never do this. Newer versions of the CTC are required for compatibility purposes. You'll end up causing issues with published themes if you use older versions of the CTC. Not sure if it will help, but I just went and updated the CTC files for this theme as well, which you can now download.

Where did you look? It's posted on its file page:

It's been a while since I looked at this theme. You could try and change the video playback engine from VLC to WMP or vice versa (found in Big Box options). I've also published a new version of this theme (version 2.11), you can try it out. The only different is that I used a newer version of the CTC to publish the files.