@moudrost when you see the app has hard crashed to the desktop could you please look in Windows Event Viewer in the application logs for the error log that would have been generated. There will be two for each crash, one tends to have an actual error code, the other is just a log saying it crashed. Could you send us a copy of the log with the error? This will help quite a bit in discovering what is causing the crash on your system so as we move forward we can do a better job identifying and addressing it.