C-Beats

In Big Box Options page, go to Video section and ensure you "Use Platform Background Videos" and "Use Game Background Videos" are turned off and then the video will display like you see in the release video by ETAPrime. Should look similar to this when done.

It's been a minute since I've used the Epic importer but it is very possible Epic changed something on their end. I'll try to run the import today and see if I can replicate the issue.

The issue is more than likely that you haven't cleared your image cache and are using the old image generated still. In Big Box options there is a image cache section. Should be able to clear or reset the wheel images from there and then the image should appear.

Probably best to ask on that theme's support thread. @faeran would be the best to help ya. I'm not sure without digging into the theme where those icons need to be so that you can verify no files are missing or named incorrectly.

I've never seen it manifest like that but I'd vet that you don't have a service called nahimic running on your computer and if so disable it. It's known to cause visual issues with WPF apps like LaunchBox and Big Box.

The Unified family of themes are probably closest to what you'd see in HyperSpin as far as I know. I've personally never used HyperSpin but I've seen a lot of previous HyperSpin users gravitate to those because of the similarities. Those themes DO tend to work better with Theme Videos than most themes so you'll want to plan accordingly.

@dragon57 may be able to assist

At the time no this isn't. That string is pulled from Steam API directly. I'd need to see if there is a way to specify the culture in their API call to get the translated value (assuming the title has one) to do something like that.

@Rlad This is a change retro-archievements made on their end: https://retroachievements.org/viewtopic.php?t=13893

I don't believe we have any other reports of controllers not working in 12.14 so it sounds like a settings issue or something related to your set up. What controller are you using? Also in Big Box is "Use All Game Controllers" enabled or disabled? Does changing that setting change the issue for you?

Nothing is locked behind a paywall regarding downloading media from Epic Games, there was also no code changes to that process from 12.13 to 12.14 so unsure why you would be seeing any changes from one version to another. Can you successfully grab media for games you're having the issue with if you grab the media (or attempt to) from the Add/Edit Game window?

This is a change on RetroAchievements end that can be read here: https://retroachievements.org/viewtopic.php?t=13893 TLDR: RetroAchievements is only giving credit to your "RetroScore" for hardcore achievements earned, and changing how they support "softcore" achievements

Do any of you have sleep or shutdown mapped in controller mapping or keyboard mapping within Big Box?

Two comparison of the same field are joined by an OR statement which is causing your issue. Your statement reads IS NOT Racing OR IS NOT Sports so any value is true and you will return your whole list. What you need to set is Genre - Has None of the Values - Racing; Sports

Do you have any firewalls running that could be potentially blocking the actual installer download? You're the only person I've heard of having this problem so would assume that there is something system related causing the issue.

You can always manually place files you've acquired into the correct folder. Grab them on another computer then use a thumb drive to place the images appropriately.

The server is up and working so sounds like your internet connection is failing to communicate with it properly. I'd make sure you don't have a firewall or VPN messing with your connection. Sometimes helps to also clear your DNS cache as I've seen that cause issues as well.

I tracked down the cause and it will be corrected in the next release. Has to do with the fact those themes use FlowVideo instead of the other controls typically used and that control had a timing issue if you entered a platform too quick. Thanks for working with me to track this down. While waiting on the correction, if you just let the video start playing before entering the platform the video will resume when coming back.

I'm able to replicate with Unified CTC pretty easily. Taking a look into it now.

You MAY not be able to use their in app overlays with it disabled. I personally don't use the app so I'm not entirely sure. We've never had anyone come back with a, "But I NEED it on!" after being instructed to disable it.

Was able to confirm the issue and have it corrected for next version. In the meantime place the attached file in \\LaunchBox\Themes\Old Default\Views and you should be up and running again. MamePlayerPopupView.xaml

So the video not playing correctly is the one on the platform screen. Shouldn't really matter, but which view are you using on it? Platforms, Categories, or Playlists?

This sounds like you have a service called "nahimic" running. If you open up Task Manager and look in the services tab, can you look for this service and disable it if it's on? Then restart Big Box and everything should appear normal. If you cannot find it I'd look to see if you have any Realtek program running, they typically use that service (or one like it) and closing it could also potentially correct the issue. Basically they are injecting themselves into the GPU buffer and touching stuff they shouldn't be and it breaks WPF applications.

I've seen people get this error when opening LaunchBox with the sidebar set to Games Missing Media. Typically changing the side bar to anything else resolves the issue. I have it marked internally to review to see if we can get that corrected.