C-Beats

Glad you got it figured out @acdcrocks79. If you wish to support the application and the dev's buying a premium license is the best way. Helps us out and gives you all the premium features as well. If you would still prefer donation best bet would be to reach out to support (support@unbrokensoftware.com) to see if they can accommodate.

Any information about what view/theme you are using would be helpful to know as well.

Do any one you have debug logs running I could take a look at when you are seeing this? Could you also try to clear your Big Box image cache and let me know if that corrects the issue or not?

Are you getting an error message during the crash? If so could you post it, it would help us figure out what is going on.

Can you do the following for me: Go to a game you are having the issue with Right click, select "Edit Game" On the left go to the "Videos" tab On that page select the download media button Go to the EmuMovies tab Can you tell me if the video options are listed there?

What is your platform's name and what is it's "Scrape As" defined as?

Is there a specific platform/game that you are having issues with?

Please attempt to login to EmuMovies via their website first and see if that works. EmuMovies had a recent server upgrade that flagged many accounts for a required password reset and until you reset the password their API just tells LaunchBox your credentials are bad and doesn't allow us to download any premium files.

If you haven't already please try to log into your EmuMovies account via the EmuMovies website. There was a server upgrade and most users accounts got flagged to require password reset. If you have not done that it may be EmuMovies API telling us your login credentials are bad.

Would assume it is caused by that bad character in the filename. Believe the OS expect calls to be made with UTF-8 encoded strings and if that character isn't a part of that it may be the cause for the issue.

The primary reasons you would see this are: You selected a root folder and all the games are in sub folders but you checked the "Scan only specified folder (no subfolder)" option You already have the files in your collection (and don't have force import option selected)

LaunchBox uses .NET Core 3.1 as of version 11.2 not Framework, and as Neil said you have to have SP2 installed to install those dependencies.

Additional App information is the platform's xml file. They are located at the bottom underneath all the game information. Search for "<AdditionalApp" (without quotes) and you should hop right to it.

Something like this is potentially doable via a plugin, though I don't know of any already made that would do what you want. I'll address each point below individually to give you a starting point, but after that you may have to experiment a bit to get it all working the way you want. Also wanted to point out all of the below will require C# programming as well as WPF/XAML. 1a) There is a keyboard mapping to switch theme's, but you don't pick what theme you're going to, you simply move to the next. 1b) You could in theory use a plugin to change a variable passed to an element in the WPF XAML view that would drive which images would display in the theme and change that variable via plugin. This would not actually be changing Big Box theme's but you could easily set up styles inside of the WPF to make the whole experience look completely different based on that variable (requires the use of a theme that implements a IBigBoxThemeElementPlugin from our plugin library) 2) This greatly depends on what you would like but you should be able to change this on the fly with a plugin as well (Requires use of IBigBoxMainViewModel and potentially IDataManager in our plugin library) 3) Would be done the same way 2 is

Do have the LaunchBox logs for those events?

@Kiinkyfoxx may be onto something. I would remove that other file unless it IS for another platform you have in your set up and see if that resolves the issue.

Two of the things throwing errors are DirectX libraries. I would make sure you have your video and audio drivers up to date as well as DirectX

I removed it because as I stated in the thread you linked in it, a user should never run LaunchBox as admin. it WILL create far more issues than it has the potential to fix. If you require admin privileges to run and use LaunchBox you have something set up wrong. Want to keep the misinformation to a minimum and so removed the post.

You can't do the replacements with LaunchBox or Big Box open. Have to close both down and ensure have completely closed via Task Manager before you can update the xml file. Then once you start either application back up you should see the change.

Alright, just wanted the extra information to help narrow down where in the process your image loading is failing.

So no, they aren't for the same file/game entry?

Are all those other Qbert logos for the same game and platform?

That is the reason you are having issues. We can't create the symlinks we use on an ExFat formatted drive. What you can do as a work around is copy your \\LaunchBox\Themes\ folder to \\LaunchBox\Core\Themes\ (there shouldn't be a folder there already by that name) and then mark it as read-only. When adding more themes you will need to make sure they get added to both \\Launchbox\Themes\ as well as \\Launchbox\Core\Themes\ moving forward if using that work around though.

Is the drive LaunchBox is installed on formatted NTFS or ExFat?

Typically that error is caused by bad XAML in the theme you are using. The XAML parser is choking on the file and letting you know and then loads the default theme.