Hey LaunchBox family! I discovered an issue yesterday, and was really hoping someone here would have an answer.
I have a portable rig on a WD Black 4tb 3.0 drive, and have had no issues plugging this into any computer... until last night. My significant other bought a Dell G5 5500 i5-10300 with a GTX 1650ti, 8 gb ram, and Windows 10. Once plugging the drive into her computer to play some 2 player action, we realized that BigBox was having odd graphical glitches. The highlight cursor on text menus, or the game wheel on the right hand side (depending on theme) do odd enlargement popping, and artifacting. This is present in every theme. I tried plugging back into my PC, and had no issue. Her computer is a year newer model than my Dell G5. I checked over installed components and anything external looks in order. LaunchBox functions as intended, her graphics driver is up to date, latest version of Visual C++, .Net Framework, and Windows Updates are current. Some of you are aware that the new Dell G5's have a specific game performance mode. We tried this in and out of game mode with no change. There are no graphical issues with any games or anything else. Only BigBox... Any suggestions?
I will try to supply a video once home today. Any help would be greatly appreciated as she just bought her Launchbox license. I want to get her fully running. Thank you all!