Troubleshooting

11,173 topics in this forum

1. Windows Smart App blocking 13.25

   By Politician, January 29
   • 3 replies
   • 247 views
   • 
   • VodkaParalyzer
   • January 30

2. unable to load launchbox after update

   By mrbigjonstud, January 22
   • 4 replies
   • 392 views
   • 
   • mrbigjonstud
   • January 30

3. Supermodel Won't Launch via Launchbox

   By Rik3Rr, September 24, 2021
   • 11 replies
   • 5k views
   • 
   • w00master
   • January 30

4. Options menu taking a long time to load with a weird error

   By pob1973, January 30
   • 0 replies
   • 129 views
   • 
   • pob1973
   • January 30

5. Launchbox Crash After Metadata Edit on Windows (Steam) Games

   By Psynr, November 12, 2023
   • 9 replies
   • 1.3k views
   • 
   • 5thWolf
   • January 30

6. BigBox Won't Recognize Joystick/Stick Input for Controller Mapping - Buttons Work Fine

   By Tredecamus, December 3, 2025
   • 4 replies
   • 554 views
   • 
   • Pac-Matt
   • January 29

7. New Demul not loading roms through Launchbox

   By Jayinem, January 29
   • 2 replies
   • 166 views
   • 
   • Jayinem
   • January 29

8. Launchbox not downloading all media

   By drtlynes, January 28
   • 0 replies
   • 160 views
   • 
   • drtlynes
   • January 28

9. Big box (criticalzone) doesn't show platform logos until you scroll

   By reflex33, January 28
   • 2 replies
   • 184 views
   • 
   • AstroBob
   • January 28

10. Launchbox 13.25 Update is breaking BigBox themes

    By powerhouse, January 28   

    • bug
    • broken
    • 1 reply
    • 283 views
    • 
    • AstroBob
    • January 28

11. License Error

    By silent_rose_22, January 28
    • 1 reply
    • 177 views
    • 
    • C-Beats
    • January 28

12. Launchbox, and the last 3 updates + betas

    By neosean99, January 27
    • 0 replies
    • 180 views
    • 
    • neosean99
    • January 27

13. Downloading Metadata and Media Freezing

    By jj7897, January 5, 2025
    • 11 replies
    • 2.5k views
    • 
    • DrBollox
    • January 27

14. Why is the Retroarch download getting stuck on a fresh install?

    By MrSausage, January 14, 2025
    • 3 replies
    • 1.3k views
    • 
    • perpatratur
    • January 27

15. Unable to load launchbox or bigbox after most recent update today (plugins\scummvmimport.dll issue)

    By Seph1roth, February 12, 2025
    • 15 replies
    • 3.1k views
    • 
    • jan.axhell
    • January 26

16. Launchbox startup is causing frame drop to 30 fps

    By Entropy_2364, January 25
    • 1 reply
    • 192 views
    • 
    • C-Beats
    • January 26

17. Help with Bigbox Theme Media / Launchbox List View

    By alnyden, January 24
    • 1 reply
    • 154 views
    • 
    • alnyden
    • January 25

18. Out of memory error after computer wakes up 1 2

    By underdog32, January 26, 2025
    • 22 replies
    • 4.2k views
    • 
    • INXSibleminds
    • January 25

19. Getting sick of these crashes

    By NickCulture12, January 24
    • 0 replies
    • 179 views
    • 
    • NickCulture12
    • January 24

20. Has 'Time Played' Been Removed

    By The Papaw, January 23
    • 2 replies
    • 213 views
    • 
    • The Papaw
    • January 24

21. Retroarch hotkey to toggle overlay

    By earthprime, November 23, 2025
    • 2 replies
    • 464 views
    • 
    • skizzosjt
    • January 24

22. How to force Bigbox to open in a certain monitor

    By svlty, January 23
    • 2 replies
    • 187 views
    • 
    • svlty
    • January 23

23. Troubleshooting While Opening Manuals with Adobe Acrobat via Launch Box

    By Overmeld, August 11, 2025
    • 5 replies
    • 682 views
    • 
    • RickFTW
    • January 23

24. Adding Wonderswan to LB - Can't select Beetle Wonderswan core

    By Llars, January 23
    • 1 reply
    • 100 views
    • 
    • morguecart
    • January 23

25. Cannot Import Entire Steam Library

    By Penlab, January 23
    • 2 replies
    • 226 views
    • 
    • Penlab
    • January 23

26. Controller Not Working 1 2

    By WillyT, October 1, 2019
    • 38 replies
    • 14.2k views
    • 
    • Fredgrau50
    • January 23

27. Any Idea Where This "Keep Screenshots?" Prompt Comes From?

    By VodkaParalyzer, January 22
    • 2 replies
    • 176 views
    • 
    • VodkaParalyzer
    • January 22

28. How does the Launchbox DB match up to Neo Geo roms?

    By morguecart, January 21
    • 1 reply
    • 247 views
    • 
    • morguecart
    • January 21

29. What is LB/BB taking over my mouse?

    By Fursphere, January 21
    • 2 replies
    • 547 views
    • 
    • Jayinem
    • January 21

30. Differences between Retroarch versions?

    By rob71, January 21
    • 0 replies
    • 127 views
    • 
    • rob71
    • January 21