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Troubleshooting

Troubleshoot any issues you're having with LaunchBox.

11,123 topics in this forum

  1. Metadata validation takes "forever"

    By viritys,
    • 4 replies
    • 204 views

  2. CarnEvil not launching (Newbie here)

    By Sasuto,
    • 5 replies
    • 207 views

  3. Moving BIN/CUE into Folders

    By earthprime,
    • 8 replies
    • 3.5k views

  4. Big Box MAME Hi Scores

    By barfpony,
    • 6 replies
    • 511 views

  5. Error importing a MAME FULL SET

    By cenutrio351,
    • 2 replies
    • 216 views

  6. Images not showing in main screen

    By awestga,
    • 3 replies
    • 189 views

  7. How to Add Startup Video to Latest Bigbox November 2025?

    By robodan79,
    • 10 replies
    • 1k views

  8. Issues with RetroAchievments and LaunchBox

    By Aethelhaze,
    • 2 replies
    • 267 views

  9. Controller issues after RetroArch shutdown

    By Aethelhaze,
    • 1 reply
    • 215 views

  10. Big Box moving on its own -- UltraStik 360 joysticks

    By dragonkoh,
    • 9 replies
    • 1.7k views

  11. Launchbox still not working and crashing

    By Jasonmcclure4848,
    • 5 replies
    • 426 views

  12. "There was an error while importing the game: Object reference not set to an instance of an object.", how can I fix it?

    By retrodaze22,
    • 2 replies
    • 320 views

  13. Bigbox crashes nightly

    By bigboxuser,
    • 17 replies
    • 1.1k views

  14. downloading media - steam screenshots crashes everytime

    By 2phenix9,
    • 4 replies
    • 264 views

  15. Any way to speed up Launchbox startup?

    By stigzler,
    • 9 replies
    • 469 views

  16. [SOLVED] Can't launch Neo Geo AES (Retroarch)

    By ichimitch,
    • 4 replies
    • 4.7k views

  17. Can't start LB, problem related to Steam storefront

    By AliMujahid20,
    • 2 replies
    • 344 views

  18. Attract mode from Discovery Center?

    By stigzler,
    • 5 replies
    • 812 views

  19. Switch Game Updates Show Up as Games

    By lino11,
    • 2 replies
    • 329 views

  20. Filtering don't work for "combined" Roms -> Regions

    By Ecco,
    • 2 replies
    • 696 views

  21. Clicking Play Not Working on Some Games

    By zahroc,
    • 3 replies
    • 359 views

  22. How to install joystick in eXoWin9x?

    By Stulee,
    • 4 replies
    • 652 views

  23. Launchbox does not detect Achievements on Win 11

    By dussmannwurst,
    • 5 replies
    • 1k views

  24. Nintendo Citron

    By Joe35car,
    • 12 replies
    • 1.5k views

  25. LaunchBox 13.19 Big Box startup videos won't load 1 2

    By leefaster,
    • 23 replies
    • 3k views

  26. Running two Launchboxes at the same time on the same computer (multi monitor) not possible?

    By Jayinem,
    • 0 replies
    • 125 views

  27. Launchbox Crash After Metadata Edit on Windows (Steam) Games

    By Psynr,
    • 8 replies
    • 1.1k views

  28. Need to move a bunch of files to new hard drive, is there an fast and easy way to tell Launchbox their new location?

    By Jayinem,
    • 1 reply
    • 178 views

  29. Changing the email address associated with my premium licence (i bought it with the wrong one)?

    By Lart0s,
    • 1 reply
    • 152 views

  30. My launchbox is running games very slowly, what's the solution?

    By Raul G C,
    • 0 replies
    • 119 views
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