JoeViking245

The controllers on the cube are a nice touch!! Well done Mrs. Gill.

(quick check) If you go to Menu < Help < About... does it look similar to this? You said you have premium. Just checking that LB knows that too as EmuMovies integration is included in the Free version, video play is not. (though not sure if that also disallows downloading videos) Just checked here and yes. Ms. Pac-Man does have videos. (as expected) Try force updating your local metadata and check it again. Tools < Download < Force Update Games Database Metadata...

Do you have it setup in Tools < Options < Integrations < EmuMovies? Based on "it says it's checking EMUMovies", I'll say yes. (Just need to cover the bases) Are you switching to the EmuMovies tab? (see image below) It's possible that they don't have video clips for that game. Are you using the Bulk Download Wizard? Or editing a single game? If the latter, Does the game have an associated LaunchBox Database ID #? When you go to the Videos section and click Download Media When you switch to the EmuMovies tab, (after it's done searching) does anything show? If 'something' shows but you don't see any Video - ... options, then that game doesn't have any videos available.

You can’t hide it because it’s a security feature. You can email support and ask them to change it if you’re streaming or something similar and have a personal security issue with your real name being displayed.

Sorry. I read it as 'without "reading" everything'. vs. "re-adding" everything (which essentially what you wrote). Was probably still on my 1st cup of coffee at the time. Go to Tools < Download < Update Metadata and Media for All Games... When you get to the screen Would you like to download images for your games?, increase the downloads limit. Continue through the prompts.

It should Just Work©. The emulator is a derivative of MAME and pressing Escape on your keyboard will exit it. Which is what "Exit Game" is 'pressing' via the controller. I presume the controller Exit works with stand-alone MAME? Make sure you're pressing/holding the buttons in that order. Last resort: add a Running Script $Esc::WinClose, ahk_exe {{{StartupEXE}}}

Can you share a screenshot of your emulator settings (in LaunchBox)? The main Details section and the Associated Platforms section.

You'll have to read some things.

Someone earlier had that same error. Their pc was blocking all the dlls from the custom theme. The fix was to unblock the .dll files. https://forums.launchbox-app.com/topic/91595-big-box-not-opening/#findComment-494920

Lokk in the menu View < Hide Games and see if any of those are checked.

Not really sure what to make of that, but I'll go with 'if you went to YouTube and played a video, you'd hear its audio.' I asked about the MAME version because know there were some audio issues with release 0.278. The only reason MAME would stop having audio output is if a setting was changed (in MAME) or your speaker volume is turned down or muted, or your speakers were turned off. Since you indicated your sound is working fine with everything else, I'm inclined to say it's a setting in MAME itself.

Have you recently updated MAME? What version of MAME are you using? The potential issue would be with the emulator itself (not LaunchBox). Do you get sound from your PC otherwise. LaunchBox game video? YouTube video in your web browser?

My cab has a 16:10 monitor (pretty close to 4:3) and looks pretty good. That is, no glaring visual issues. For the Default theme at least, if you look in the /LaunchBox/Themes/Default/ folder, you can edit ThemeSettings.xml (any text editor will work. e.g. Notepad). In the lower half of the document, you'll find <Force4X3AspectRatio>. You can try changing "false" to "true" (without quotes). Save and close then start BigBox. I don't recall if I changed that on the cab or not (it's not on right now). But if I did, it was years ago. Also, not sure if that's an effective element or not. (as in it may be a left-over remnant from days afore) But wouldn't hurt to try. (And if you do, let me know how it turns out. )

I happened to have seen that specific article before, so knew where it was at. When you said 'not documented', I thought I'd run a test. Went to the LaunchBox Strategy Guide main page and in the search box typed in "platform icons". Low and behold, the AI thingy showed me what was needed.

I'm not sure about the 1st part (removing games from playlist - out of my realm). But for the platform icon's [new] location, see here. https://feedback.launchbox.gg/help/articles/0459065-media-packs Though it's explicitly stated in there, it's illudes towards placing them in \LaunchBox\Images\Media Packs\Platform Icons\Nostalgic Platform Icons

Not sure if related to your issue....

The 2 that are commonly missed [for Demul] are check Remove Space... and un-check Extract ROMs.

Shooting from the hip.... you mentioned the file "videoActive". And it has the word "video" in it. (how am I doing so far? lol) Maybe try "the other" video player. WMP or VLC if v13.22 or older. WMP or FFmpeg for 13.23. Also (as I got to thinking about it), that debug fragment you showed was just that. A fragment of the whole kit-and-Kaboodle. I recall seeing in past logs as well, something about the ttf file (don't remember 'exactly' what). But it never stopped BB from opening.

This may be related