That's strange. Are you on the latest version of your OS and do you have all of your drivers updated? Past that, where is your LB located? Also, deleting the cache wont hurt anything, so you can shut down LaunchBox, delete your cache folder (in your LB folder), and open LB again. The images and text are all held within the cache, so if it's not writing properly (can depend on if you have write permissions wherever its installed), or if it's corrupted, or if your drive is failing, you can easily delete it and test it. If everything is updated and you've already deleted it once and checked, then moving your LB install to another hard drive completely is another step. This will do two things, move it out of your C drive which is notorious for write permission issues and check against your C drive potentially going bad.