Thats not true at all, you have had plenty of support here. We ask you questions to help us troubleshoot your issues, which you skirt around in your replys but not really providing the actual information asked for, or simply ignore the questions completely. You then proceed to make another thread about the same issue and the whole cycle starts again.
There are only two paid employees here for Launchbox Jason and Christian, who are the devs and spend most of there time coding, and occasionally pop into the forums. All the moderators and other users here are just that, other users. The moderators in particular are not compensated in any way for the support we provide on the forums, we do it because we love the product and enjoy the community around it.
However we all have family and jobs, and do this in our spare time, so users just "expecting" every single post they make is going to get a response is asking a lot, moderators and users are under no obligation to answer any of the posts/threads on these forums, we do so however out of love for the program, in our spare time, when we can.