C-Beats

You could also opt into the beta build via the options menu. In the beta we do all import first then grab the media second to help with things like that.

What Neil stated isn't really a matter of opinion. It is how the tool does indeed work. That being said I can understand your point of view as well. I would suggest you go to the top of the page and click "Help & Support" then "Request a feature" and explain there how you think the tool can be improved to do what you are trying to do with it. Will help us keep track of the suggestion and allow other users to vote on it.

Did you restart the PC with LaunchBox open? May have corrupted your data files. I would look in the back up folders and restore the most recent backup and see if that corrects the issue.

Thanks for that, have gotten that fixed.

Thanks for that, it had a similar issue to the one we corrected in the Edit Game screen. It has been corrected and will be in next release. Until then if you remove the "Associated Platforms" from the controller you should see it on that list.

The process to add a new game controller support level to a single game you would do the following: Go to the game in question, and edit to bring up the Edit Game window Go to the "Controller Support" tab Press the "Add Controller" button In the row created in the left column (labeled "Controller") you select the controller this game uses In the right column of that same row (labeled "Support (Optional)" you select what support level the game has for that controller (can leave it blank if you know it uses it but aren't sure the support level) Press OK to save your changes You can then use that information to display badges or use them in auto-populate playlists

Thanks for the report. I was able to determine the cause of this and should be corrected in the next release.

@TheNewClassics @Rlad - Thanks for that report. I confirmed the issue and it has been corrected for next release @Rlad - I have confirmed we have an issue with associated platforms not being checked correctly in the Add Edit Game screen. The issue has been corrected for next release.

I've seen it happen because people restore a backup wrong or because a third party application people use for scraping images corrupts the folder and the data in it.

Make sure you don't have "Hide Games Missing Box Front Image" selected in the view menu. Also make sure you don't have back up files in your \\LaunchBox\Data\Platforms\ folder

We do optimize LaunchBox but the primary focus of this optimization is speed and responsiveness of the application not memory usage. If we can limit memory usage without impacting speed of the application or it's responsiveness we of course do, but if either of those have to suffer we generally select to go the way of speediness/responsiveness (within reason). Memory usage has gone up since previous versions because we have to cache more information than in previous versions. LaunchBox tends to also use more RAM because it caches more information in memory to help with importing and scraping speeds. It also can be set up to display more images at once time then most themes in Big Box which have to be loading to memory to display in the application. RAM is by far the cheapest and most abundant resource a computer tends to have (save maybe hard drive space) and so optimizing strictly for less RAM usage would cause a lot of issues within the application and make the whole product EXTREMELY sluggish and increase the time it takes to do even the most mundane functions of the application by a pretty considerable amount. We have to make decisions constantly about whether to increase memory footprint OR increase performance, and when we have to decide between the two performance will win almost every time.

You will need to reach out to support@unbrokensoftware.com and ask for version 11.2, it is the last version of LaunchBox that supported 32 bit operating systems.

Glad you got it figured out @acdcrocks79. If you wish to support the application and the dev's buying a premium license is the best way. Helps us out and gives you all the premium features as well. If you would still prefer donation best bet would be to reach out to support (support@unbrokensoftware.com) to see if they can accommodate.

Any information about what view/theme you are using would be helpful to know as well.

Do any one you have debug logs running I could take a look at when you are seeing this? Could you also try to clear your Big Box image cache and let me know if that corrects the issue or not?

Are you getting an error message during the crash? If so could you post it, it would help us figure out what is going on.

Can you do the following for me: Go to a game you are having the issue with Right click, select "Edit Game" On the left go to the "Videos" tab On that page select the download media button Go to the EmuMovies tab Can you tell me if the video options are listed there?

What is your platform's name and what is it's "Scrape As" defined as?

Is there a specific platform/game that you are having issues with?

Please attempt to login to EmuMovies via their website first and see if that works. EmuMovies had a recent server upgrade that flagged many accounts for a required password reset and until you reset the password their API just tells LaunchBox your credentials are bad and doesn't allow us to download any premium files.

If you haven't already please try to log into your EmuMovies account via the EmuMovies website. There was a server upgrade and most users accounts got flagged to require password reset. If you have not done that it may be EmuMovies API telling us your login credentials are bad.

Would assume it is caused by that bad character in the filename. Believe the OS expect calls to be made with UTF-8 encoded strings and if that character isn't a part of that it may be the cause for the issue.

The primary reasons you would see this are: You selected a root folder and all the games are in sub folders but you checked the "Scan only specified folder (no subfolder)" option You already have the files in your collection (and don't have force import option selected)

LaunchBox uses .NET Core 3.1 as of version 11.2 not Framework, and as Neil said you have to have SP2 installed to install those dependencies.

Additional App information is the platform's xml file. They are located at the bottom underneath all the game information. Search for "<AdditionalApp" (without quotes) and you should hop right to it.